A.7 Support: guidance, not a requirement
Annex A.7 explains resources, competence, awareness, communication and documented information. It is informative guidance. Its practical value is in the difference between a training record and evidence of competence, and between a document and controlled information.
What the guidance covers
- What counts as a resource for the system, including time and access to competent advice
- How to decide the competence needed and how to verify it, including hazard recognition
- What workers need to be aware of, including the right to stop work and the protection from reprisal
- How to communicate with a diverse workforce and how to control documented information
How to use it
Use A.7 when training is measured by attendance and communication by a poster. The guidance supports a direct test of competence: can the worker explain the hazard in their own task and the control they use? It also supports a check that the current version of a procedure is the one at the point of use.
What it does not add
A.7 does not require a learning management system, a fixed training matrix or a document management platform. It does not make every record a controlled document. The requirements remain in Clause 7.
The public 45008 record does not state a treatment for this annex, and this site does not invent one. The annex remains informative guidance to ISO 45001:2018. The remote working overlay on the site is written from the public 45008 record and is kept separate from the clause requirement.
Read across
Source for Annex A.7: ISO 45001:2018, Annex A, informative, retrieved 20 October 2026. The 45008 note is limited to what the public record states. Every source.